Question 1

Do I need to be located in the mailing area?

Accepted Answer

No. A Bloc Card is defined by where it's mailed, not where you're based. If your business reasonably serves the households receiving it, you can be featured — even if you're in a neighboring city.

Question 2

How do you decide whether a business fits?

Accepted Answer

Every Bloc Card is built around a specific purpose — a thing residents are trying to do. We look at what you offer and how it complements that purpose and the other businesses already on the card. We curate each guide by hand, so it's a conversation, not an automatic slot.

Question 3

Will a direct competitor appear on the same Bloc Card?

Accepted Answer

No. We feature one business per category, so you won't share a Bloc Card with a direct competitor.

Question 4

Do I choose my category?

Accepted Answer

You tell us what you do in your own words. We assign the public category based on how you fit the card — there's no fixed list you have to squeeze into.

Question 5

Do I choose where my feature appears on the card?

Accepted Answer

No. Bloc Cards aren't a grid of ad spots — you're not picking a rectangle or a front/back position. We design the card as a cohesive guide and prepare your feature as part of it.

Question 6

What does the price include?

Accepted Answer

A single price per featured business covers a thoughtfully prepared feature, printing and direct-mail delivery to the stated number of households, a digital companion, QR engagement tracking, and design preparation with a review before print.

Question 7

When do I pay?

Accepted Answer

You express interest first — no payment required. If it's a strong fit and there's room, we confirm the category, pricing, and next steps, then send a link to confirm your place. Nothing is charged before fit and availability are confirmed.

Question 8

What happens if the Bloc Card doesn't fill?

Accepted Answer

We aim to mail every Bloc Card we announce. If the lineup isn't complete by the target deadline, we may extend the timeline, complete the guide with local content, adjust the lineup, or move participation to a future edition. If a Bloc Card is cancelled, every paid business is refunded in full.

Question 9

Can I be featured on more than one Bloc Card?

Accepted Answer

Yes. Different Bloc Cards serve different purposes and areas, so a business can be a good fit for more than one.

Question 10

When will the card mail?

Accepted Answer

Each Bloc Card shows its target mailing timing. Because we curate the lineup first, the exact date depends on when the lineup comes together — we'll keep you informed once you're confirmed.

Question 11

How is engagement tracked?

Accepted Answer

Each Bloc Card includes a digital companion that residents reach by scanning a QR code. That gives you real scan and engagement data — not guesses about who saw it.

Care & Repair

Why Care & Repair?

Think your business belongs on this Bloc Card?

What featured businesses receive

The details

How it works

If the lineup isn't complete by the deadline

Frequently asked questions